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The Truth About Watertight
While insulin pumps are designed and manufactured to be quite
sturdy, they are not bullet proof, and cracking of the casing
is possible.
As a result of a number of units that had experienced water
penetration through cracks in the insulin pump case, in 2003,
Medtronic Diabetes removed its watertight claim from the labeling
for its Paradigm® insulin pumps. Because no-one can prevent
cracking with absolute certainty, we continue to label our
product as water resistant, not waterproof/watertight, and
recommend that all insulin pump users do not intentionally
submerge their insulin pump in water.
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We believe that our position is the most responsible one to take and creates the appropriate level
of awareness for our customers. At the same time, should our customers experience water
ingress for any reason, we will replace the insulin pump according to our normal warranty
policy.
Other insulin pump companies claim watertight status in their advertising materials, but warn of
the same potential for cracking and water ingress in separate documents.
Ultimately, there are many things to consider in choosing an insulin pump company- safety,
technology, service, support, experience, and track record, as well as vision and commitment to
the future. As the world leader in insulin pump therapy, we at Medtronic Diabetes continue to set
the standard in these areas with our Paradigm insulin pumps.
Still, if watertight is a deciding factor for you, be sure to really
understand the truth about watertight.
For more information on watertight or any other area of interest in our products and services, please contact us and ask to speak to an insulin pump therapy consultant.
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